Understand what kind of care is needed
The guided care assessment evaluates 27+ health and functional dimensions — cognition, mobility, daily living activities, fall risk, medication management, and more. It mirrors the intake process a professional senior care advisor uses, but employees can complete it on their own in about 10 minutes.
The result is a personalized care recommendation with a clear explanation of why that level of care fits — not a generic checklist.
See what care will actually cost
Generic cost ranges aren't helpful when you're trying to have a real conversation with siblings about paying for Mom's care. Senior Navigator calculates location-adjusted costs based on the employee's parent's ZIP code, recommended care type, and specific needs.
For facility care, it factors in room type preferences. For in-home care, it calculates hourly projections based on the level of assistance needed. The numbers are real and specific — not national averages.
Build a plan to pay for it
Knowing the cost is only half the equation. The financial planning module walks employees through their parent's income, savings, investments, long-term care insurance, VA benefits eligibility, Medicaid considerations, and housing equity — then builds a timeline showing how long current resources will cover care costs.
It surfaces options most families don't know about: reverse mortgage scenarios, benefit programs they may qualify for, and strategies for extending how long savings will last.
Because this step involves sensitive financial details, employees are asked to create a free account before proceeding — a simple step that protects their information with a secure login. They can sign in with Google, Apple, or Facebook, or create an account with just an email address.
Talk to a real person when you're ready
When an employee is ready to take the next step — whether that's touring facilities, hiring a caregiver, or just talking through options with someone who's done this thousands of times — they can request a free consultation with a senior care advisor.
The advisor already has context from the employee's care plan, so the conversation starts from a place of understanding rather than square one. There's no pressure, no sales pitch, and the family initiates the request on their own terms. Requesting a consultation requires a free account so the advisor has a way to reach the employee.
